Job Description:

Job Description: After Sales Manager

Responsibilities:

• Manage and oversee the entire After Sales department
• Develop and implement strategies to improve customer satisfaction and retention
• Monitor and analyze after sales performance metrics
• Collaborate with other departments to improve overall customer experience
• Handle escalated customer complaints and issues
• Develop training programs for After Sales staff

Skill Sets:

• Excellent communication and interpersonal skills
• Strong leadership and management abilities
• Problem-solving and decision-making skills
• Knowledge of customer service best practices
• Ability to work well under pressure

Industry:

Financial Services

Category:

Investment & Asset Management

Skills: