Job Description:

Job Description: Customer Service Associate

Responsibilities:

• Handling incoming calls and emails from customers
• Assisting customers with product inquiries, order status, and issue resolution
• Processing returns and exchanges
• Maintaining customer records and updating information in the system
• Providing exceptional customer service and ensuring customer satisfaction

Skill Sets:

• Excellent communication and interpersonal skills
• Ability to work well under pressure and handle multiple tasks simultaneously
• Strong problem-solving skills and attention to detail
• Proficient in computer systems and software
• Previous customer service experience is a plus

Industry:

HealthCare

Category:

Health

Skills: