Job Description:

Job Description

As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients. Your primary goal will be to ensure customers’ needs are met and their concerns are addressed in a timely and professional manner.

Responsibilities:

• Answering incoming calls and responding to customer inquiries
• Resolving customer complaints and issues
• Providing information about products and services
• Processing orders and returns
• Maintaining customer records and updating information in the database
• Working with other departments to ensure customer satisfaction

Skill Sets:

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work well under pressure
• Attention to detail
• Experience with CRM software is a plus
• Ability to multitask and prioritize tasks effectively

Industry:

Retail

Category:

Retail

Skills: