Job Description:

Job Description

We are looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for interacting with customers to handle inquiries, complaints, and provide information about products and services.

Responsibilities

• Manage incoming customer inquiries via phone, email, or chat
• Resolve customer complaints and issues in a timely and professional manner
• Provide information about products and services to customers
• Process orders, returns, and exchanges
• Maintain customer records and update databases with accurate information

Skill Sets

• Excellent communication skills, both written and verbal
• Strong problem-solving skills
• Ability to handle stressful situations with patience and empathy
• Attention to detail and accuracy
• Proficiency in using customer service software and databases

Industry:

Professional Services

Category:

Consultancy

Skills: