Job Description:

Job Description: IT Support Engineer

Responsibilities:

• Provide technical support to end-users in person, over the phone, or via remote assistance
• Install, configure, and troubleshoot hardware and software
• Monitor and maintain computer systems and networks
• Identify and resolve technical issues in a timely manner
• Create and maintain documentation for IT systems and procedures
• Assist with IT projects and upgrades

Skill Sets:

• Knowledge of Windows and Mac operating systems
• Experience with hardware and software troubleshooting
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Attention to detail and problem-solving abilities
• Certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are a plus

If you are a tech-savvy individual with a passion for helping others and a strong technical background, we would love to hear from you!

Industry:

Not For Profit

Category:

Human Services

Skills: