Job Description:

Reception Manager Job Description

Responsibilities:

• Supervise and manage all front desk operations
• Ensure a high level of customer service and satisfaction for all guests
• Train and develop reception staff members
• Maintain office security by following safety procedures and controlling access via the reception desk
• Handle and resolve guest complaints or issues in a professional and timely manner
• Manage the booking and reservation system
• Assist with administrative tasks as needed

Skill Sets:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize work efficiently
• Attention to detail and problem-solving skills
• Proficient in Microsoft Office and other office software
• Knowledge of front desk procedures and customer service best practices
• Ability to handle stressful situations with professionalism

Industry:

Financial Services

Category:

Investment & Asset Management

Skills: