Job Description:

Job Description:

The Reception Supervisor is responsible for overseeing the front desk operations and ensuring a positive experience for all guests. They manage a team of receptionists and handle any guest complaints or issues that may arise. The Reception Supervisor also ensures that all front desk equipment is functioning properly and oversees the training of new staff members.

Responsibilities:

• Supervise and train front desk staff
• Ensure excellent customer service and guest satisfaction
• Handle any guest complaints or issues in a timely and professional manner
• Oversee the scheduling and coordination of front desk staff
• Maintain front desk equipment and ensure it is in working order

Skill Sets:

• Excellent communication and interpersonal skills
• Strong leadership and problem-solving abilities
• Ability to work well under pressure and handle multiple tasks simultaneously
• Attention to detail and excellent organizational skills
• Experience in hospitality or customer service industry

Industry:

Financial Services

Category:

Investment & Asset Management

Skills: