Job Description:

Job Description:

An Airline Ticketing Operations Executive is responsible for managing and overseeing all aspects of ticketing operations for an airline. They ensure that ticketing processes run smoothly, efficiently, and accurately to provide a seamless experience for passengers.

Responsibilities:

• Manage and coordinate ticketing operations, including ticket issuance, rebooking, cancellations, and refunds.
• Ensure compliance with airline policies and industry regulations.
• Handle customer inquiries and resolve issues related to ticketing.
• Collaborate with other departments such as sales, marketing, and finance to optimize ticketing processes.
• Analyze ticketing data and reports to identify trends and make recommendations for improvement.
• Train and supervise ticketing staff to ensure high levels of customer service and accuracy.

Skill Sets:

• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Knowledge of airline ticketing systems and software
• Problem-solving and decision-making skills
• Experience in the airline industry is preferred

Industry:

Leisure, Travel & Tourism

Category:

Travel - Agencies

Skills: