Job Description:

Call Center Representative Job Description

Job Responsibilities:

• Answer incoming calls from customers in a professional manner
• Handle customer inquiries and provide appropriate solutions
• Identify and escalate priority issues to the appropriate team member
• Maintain a high level of customer satisfaction through effective communication
• Document all call information according to standard operating procedures

Skill Sets:

• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment
• Attention to detail and accuracy
• Previous experience in customer service or call center environment is a plus

Industry:

Human Resources

Category:

Recruitment

Skills: