Job Description:

Job Description: Collection Officer

Responsibilities:

• Contacting customers to collect outstanding debts
• Negotiating payment plans with customers
• Keeping detailed records of all communication with customers
• Reporting on collection activities and progress to management
• Working with legal team to escalate collections when necessary

Skill Sets:

• Strong communication and negotiation skills
• Ability to handle difficult conversations with customers
• Attention to detail and strong organizational skills
• Knowledge of debt collection laws and regulations
• Ability to work independently and meet deadlines

Industry:

Financial Services

Category:

Banking

Skills:

Benefits: