Job Description:

Job Description:

A Customer Service Associate is responsible for interacting with customers to handle inquiries, complaints, and other service-related issues. This role requires excellent communication skills and the ability to provide exceptional customer service to ensure customer satisfaction.

Responsibilities:

• Responding to customer inquiries via phone, email, or in person
• Resolving customer complaints and issues in a timely and efficient manner
• Providing information about products, services, and company policies
• Processing orders, returns, and exchanges
• Maintaining a positive and professional attitude while interacting with customers
• Keeping detailed records of customer interactions and transactions

Skill Sets:

• Excellent communication skills
• Strong problem-solving abilities
• Ability to remain calm and courteous under pressure
• Attention to detail
• Knowledge of customer service principles and practices
• Ability to work in a team environment

Industry:

HealthCare

Category:

Health

Skills: