Job Description:

Job Description: Customer Service Executive

Responsibilities:

• Provide excellent customer service and support to clients via phone, email, and in person
• Handle customer inquiries, complaints, and feedback effectively and efficiently
• Process orders, returns, and exchanges accurately and promptly
• Maintain a positive and professional attitude at all times
• Work closely with other departments to resolve customer issues

Skill Sets:

• Excellent communication and interpersonal skills
• Strong problem-solving and conflict resolution abilities
• Ability to multitask and prioritize workload
• Proficiency in using customer service software and CRM systems
• Patience and empathy when dealing with challenging situations

Industry:

HealthCare

Category:

Health

Skills: