Job Description:

Front Office Manager Job Description

Job Title: Front Office Manager

Responsibilities:

• Overseeing the operation of the front office, including reception and reservations
• Managing the front desk staff and ensuring excellent customer service
• Handling guest inquiries, complaints, and feedback
• Maintaining a clean and organized front desk area
• Coordinating with other departments to ensure smooth hotel operations
• Managing room bookings and reservations

Skill Sets:

• Excellent communication and interpersonal skills
• Strong organizational and leadership abilities
• Attention to detail and ability to multitask
• Problem-solving and decision-making skills
• Experience in the hospitality industry is preferred
• Proficiency in computer systems and hotel management software

Industry:

Professional Services

Category:

Consultancy

Skills: