Job Description:

Job Description: Guest Relations Officer

Responsibilities:

• Welcoming and greeting guests upon arrival
• Assisting guests with inquiries and providing information about the establishment
• Responding to guest complaints and resolving issues in a timely and professional manner
• Maintaining a positive and friendly attitude towards guests at all times
• Ensuring guest satisfaction and exceeding their expectations

Skill Sets:

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Attention to detail and ability to multi-task
• Problem-solving abilities
• Ability to remain calm and composed under pressure

Industry:

Professional Services

Category:

Consultancy

Skills: