Job Description:

Sales & Customer Service Coordinator Job Description

Responsibilities:

• Managing incoming customer inquiries via phone, email, and chat
• Assisting customers with product orders and inquiries
• Providing exceptional customer service and resolving any issues or complaints
• Working with the sales team to provide support and ensure customer satisfaction
• Processing sales orders and maintaining accurate customer records
• Generating sales leads and following up with potential customers

Skill Sets:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to multitask and prioritize tasks effectively
• Proficiency in using CRM software and Microsoft Office applications
• Previous experience in sales or customer service roles
• Ability to work well in a team environment and collaborate with others

Industry:

Retail

Category:

Retail

Skills: