Job Description:

Job Description

We are seeking motivated and customer-focused individuals to join our call center team. As a Call Center Professional, you will be responsible for handling incoming calls, providing exceptional customer service, and resolving customer inquiries in a timely and efficient manner.

Responsibilities

• Answer incoming calls and respond to customer inquiries
• Provide information about products and services
• Resolve customer complaints and issues
• Process orders, returns, and exchanges
• Maintain accurate records of customer interactions
• Meet performance goals and targets

Skill Sets

To be successful in this role, you should possess the following skills:

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to multitask and prioritize tasks
• Attention to detail and accuracy
• Proficiency in computer systems and software
• Ability to work in a fast-paced environment

Industry:

Human Resources

Category:

Recruitment

Skills: