Job Description:

Relationship Manager Job Description

Job Description:

A Relationship Manager is responsible for building and maintaining relationships with clients, managing their accounts, and providing excellent customer service. They act as the primary point of contact between the company and the client, ensuring that their needs are met and addressing any concerns they may have.

Responsibilities:

• Build and maintain strong relationships with clients
• Manage client accounts and ensure their needs are met
• Provide excellent customer service and address any client concerns
• Identify new business opportunities and upsell products or services
• Collaborate with other departments to meet client needs
• Maintain accurate records of client interactions and transactions
• Stay up to date on industry trends and best practices

Skill Sets:

• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to multitask and prioritize tasks effectively
• Knowledge of financial products and services
• Attention to detail and strong organizational skills
• Ability to work well in a team and independently
• Proficiency in CRM software and Microsoft Office

Industry:

Professional Services

Category:

Consultancy

Skills: