Job Description:

Job Description:

We are looking for a talented Call Center Executive to join our team. As a Call Center Executive, you will be responsible for handling incoming and outgoing calls, providing customer support, and ensuring client satisfaction. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for helping others.

Responsibilities:

1. Answering incoming calls and responding to customer inquiries.
2. Making outgoing calls to follow up with customers or provide information.
3. Providing excellent customer service and resolving customer issues in a professional manner.
4. Recording customer information and interactions in the company database.
5. Keeping track of customer feedback and escalating any issues to the appropriate department.
6. Meeting and exceeding customer satisfaction goals.

Skill Sets:

• Excellent communication skills, both verbal and written.
• Customer service-oriented with a positive attitude.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving skills and attention to detail.
• Experience in a call center or customer service role is a plus.
• Proficiency in using computer software and database systems.

Industry:

HealthCare

Category:

Health

Skills: