Job Description:

Job Description: Customer Care Admin

Responsibilities:

• Respond to customer inquiries via phone, email, and social media.
• Assist customers with product information and order status.
• Handle and resolve customer complaints in a timely and professional manner.
• Maintain customer records and update information as needed.
• Collaborate with other departments to ensure customer satisfaction.

Skill Sets:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Experience with customer service software and CRM systems.
• Knowledge of product offerings and company policies.

Industry:

Human Resources

Category:

Recruitment

Skills: