Job Description:

Job Description: Customer Service Executive

Responsibilities:

• Respond to customer inquiries and provide support via phone, email, or chat.
• Handle complaints or issues effectively and in a timely manner.
• Maintain a high level of customer satisfaction and retention.
• Build strong relationships with customers to ensure repeat business.
• Document and track customer interactions in the CRM system.

Skill Sets:

• Excellent communication skills, both written and verbal.
• Problem-solving abilities and a customer-focused mindset.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and organization skills.
• Experience with CRM software and Microsoft Office Suite.

Industry:

Human Resources

Category:

Recruitment

Skills: