Job Description:

Job Description:

Front Line Associates are the first point of contact for customers and play a crucial role in delivering excellent customer service. They are responsible for representing the company in a professional manner and ensuring customer satisfaction at all times.

Responsibilities:

• Greet customers and assist them with their inquiries
• Provide information about products and services
• Handle customer complaints and resolve issues in a timely and efficient manner
• Process transactions accurately and efficiently
• Maintain a clean and organized workspace
• Adhere to company policies and procedures

Skill Sets:

• Excellent communication and interpersonal skills
• Customer-focused and able to provide exceptional service
• Ability to work well under pressure and in a fast-paced environment
• Attention to detail and accuracy
• Basic math skills for processing transactions
• Ability to work as part of a team

Industry:

Financial Services

Category:

Financial Services Regulatory

Skills: