Job Description:

Job Description: Infrastructure and Service Operations Manager

Responsibilities:

• Managing and maintaining the organization's IT infrastructure, including servers, networks, and storage systems
• Overseeing the operational performance of the organization's IT services and ensuring they meet defined service level agreements
• Leading a team of IT professionals responsible for infrastructure and service operations
• Developing and implementing strategies to optimize IT infrastructure and service delivery
• Ensuring systems and networks are secure and compliant with industry regulations
• Monitoring system performance and addressing any issues or outages in a timely manner

Skill Sets:

• Strong leadership and management skills
• Excellent knowledge of IT infrastructure technologies and best practices
• Experience with IT service management frameworks, such as ITIL
• Ability to prioritize and manage multiple projects simultaneously
• Problem-solving skills and the ability to troubleshoot and resolve technical issues
• Excellent communication and interpersonal skills

Overall, the Infrastructure and Service Operations Manager plays a critical role in ensuring the organization's IT infrastructure is reliable, secure, and efficient, and that IT services meet the needs of the business.

Industry:

Professional Services

Category:

Consultancy

Skills: