Job Description:

Job Description: IT Support Officer

Responsibilities:

• Provide technical support to end-users for hardware, software, and networking issues.
• Install, configure, and maintain computer systems and applications.
• Troubleshoot and resolve IT-related problems in a timely manner.
• Manage user accounts and permissions.
• Maintain IT inventory and keep track of software licenses.
• Implement security measures to protect company data and systems.
• Document IT processes and procedures.
• Assist in the planning and implementation of IT projects.

Skill Sets:

• Excellent knowledge of computer hardware, software, and networking.
• Strong troubleshooting skills.
• Ability to work well under pressure and meet tight deadlines.
• Good communication and interpersonal skills.
• Attention to detail and ability to prioritize tasks effectively.
• Knowledge of IT security best practices.
• Experience with Windows and Linux operating systems.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are a plus.

Industry:

Financial Services

Category:

Financial Services Consultancy

Skills: