Job Description:

Job Description:

The National After Sales Manager is responsible for overseeing and managing the after-sales services of a company nationwide. This includes handling customer inquiries, resolving issues, and ensuring customer satisfaction post-purchase.

Responsibilities:

• Developing and implementing after-sales service strategies to improve customer experience.
• Managing after-sales service teams and ensuring they meet performance goals.
• Handling customer inquiries and resolving issues in a timely and professional manner.
• Monitoring customer satisfaction levels and addressing any areas of improvement.
• Collaborating with other departments to ensure seamless after-sales service processes.

Skill Sets:

• Strong leadership and management skills.
• Excellent communication and interpersonal abilities.
• Problem-solving and decision-making skills.
• Customer-focused mindset.
• Experience in after-sales service management.

Industry:

Financial Services

Category:

Investment & Asset Management

Skills: