Job Description:

Job Description:

We are currently seeking a Senior Service Engineer to join our team. In this role, you will be responsible for providing technical support and solutions to our clients. You will work closely with our customers to troubleshoot and resolve complex technical issues related to our products and services.

Responsibilities:

• Provide timely and efficient technical support to customers
• Troubleshoot and resolve hardware and software issues
• Install, configure, and maintain our products and services
• Collaborate with cross-functional teams to address customer needs
• Develop and maintain technical documentation
• Train and mentor junior engineers
• Participate in on-call rotation for after-hours support

Skill Sets:

• Strong technical background with hands-on experience in troubleshooting and resolving technical issues
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Experience with network infrastructure and protocols
• Proficiency in scripting and automation tools
• Knowledge of cloud computing platforms
• Certifications in relevant technologies are a plus

Industry:

Energy & Natural Resources

Category:

Water

Skills: