Job Description:

Job Description: Service Desk Engineer

Responsibilities:

• Provide technical support to end-users regarding hardware and software issues
• Respond to IT service requests and troubleshoot problems in a timely manner
• Document all support interactions and resolutions in a ticketing system
• Install, configure, and maintain desktop computers, laptops, and peripherals
• Collaborate with other IT teams to escalate and resolve complex technical issues

Skill Sets:

• Strong knowledge of Windows and Mac operating systems
• Experience with Active Directory, Office 365, and other IT management tools
• Excellent communication and customer service skills
• Ability to prioritize and manage multiple tasks simultaneously
• Basic understanding of networking principles and protocols

Industry:

Property

Category:

Real Estate Development

Skills: