Job Description:

Job Description:

A Technical Support Engineer is responsible for providing technical assistance and support to customers and internal teams. They troubleshoot technical issues, resolve problems, and ensure customer satisfaction.

Responsibilities:

• Diagnose and resolve technical issues
• Provide timely and effective technical support to customers
• Collaborate with other teams to resolve complex issues
• Create and update technical documentation
• Train customers on how to use products

Skill Sets:

• Strong knowledge of computer systems, networks, and software
• Excellent problem-solving skills
• Great communication and customer service skills
• Ability to work well under pressure
• Attention to detail

Industry:

Professional Services

Category:

Consultancy

Skills: