Job Description:

Job Description: Technical Support Specialist

Responsibilities:

• Providing technical assistance and support to customers and clients
• Troubleshooting software and hardware issues
• Configuring and maintaining computer systems and networks
• Installing and updating software applications
• Documenting technical solutions and processes
• Training end-users on equipment and software usage
• Responding to help desk tickets in a timely manner

Skill Sets:

• Strong knowledge of computer hardware and software systems
• Excellent problem-solving and troubleshooting skills
• Ability to communicate technical information clearly and concisely
• Customer service-oriented mindset
• Experience with networking protocols and systems
• Ability to work independently and as part of a team

Industry:

Professional Services

Category:

Consultancy

Skills: