Job Description:

• Job Description:

  A customer service agent is responsible for providing excellent customer service to clients and resolving their inquiries and complaints. They must have a strong understanding of the company's products and services in order to assist customers effectively.

• Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints in a professional and timely manner
  • Assist customers with product information and ordering
  • Update customer accounts and records with accurate information
  • Work closely with other departments to ensure customer satisfaction

• Skill Sets:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to multitask and work in a fast-paced environment
  • Attention to detail and accuracy
  • Knowledge of customer service best practices

Industry:

Leisure, Travel & Tourism

Category:

Travel

Skills: