Job Description:

Job Description: Customer Service Coordinator

Responsibilities:

• Responding to customer inquiries via phone, email, and online chat
• Resolving customer complaints in a professional and timely manner
• Processing orders, refunds, and exchanges
• Maintaining accurate records of customer interactions
• Collaborating with other departments to ensure customer satisfaction

Skill Sets:

• Excellent communication skills
• Ability to multitask and prioritize tasks
• Problem-solving skills
• Attention to detail
• Proficiency in CRM software
• Customer-oriented mindset

Industry:

Not For Profit

Category:

Human Services

Skills:

Benefits: