Job Description:

Job Description

The Customer Service Coordinator is responsible for providing exceptional customer service and support to clients. They will handle incoming inquiries and ensure that all issues are resolved promptly and effectively.

Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints in a professional and timely manner
• Process orders, returns, and exchanges
• Keep accurate records of customer interactions and transactions
• Collaborate with other team members to ensure customer satisfaction

Skill Sets

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize workload
• Strong problem-solving skills
• Attention to detail and accuracy
• Knowledge of customer service software and systems

Industry:

Not For Profit

Category:

Human Services

Skills: