Job Description:

Reservation Agent

Job Description:

A reservation agent is responsible for booking reservations for clients in a timely and efficient manner. They may work in various industries such as travel, hospitality, and entertainment. Reservation agents must have excellent customer service skills and be able to multi-task in a fast-paced environment.

Responsibilities:

• Answering phone calls and emails from clients
• Booking reservations for hotels, flights, restaurants, and other services
• Providing customer service and resolving any issues or complaints
• Managing reservations and updating information in the system
• Coordinating with other departments to ensure seamless service for clients

Skill Sets:

• Excellent communication skills
• Strong customer service orientation
• Ability to work well under pressure
• Attention to detail
• Proficiency in computer systems and reservation software

Industry:

Leisure, Travel & Tourism

Category:

Hospitality & Leisure

Skills: