Job Description:

Account Manager

Job Description:

The Account Manager is responsible for building and maintaining relationships with clients, managing their accounts, and ensuring their needs are met. This role involves coordinating with various departments within the company to deliver excellent customer service and achieve sales targets.

Responsibilities:

• Develop and maintain strong relationships with clients
• Manage client accounts and be the main point of contact for any inquiries or issues
• Identify opportunities to upsell or cross-sell products or services
• Collaborate with the sales team to ensure client satisfaction and retention
• Monitor and analyze client performance metrics to identify areas of improvement
• Prepare regular reports on account status and sales forecasts
• Stay up-to-date on industry trends and competitor activities

Skill Sets:

• Excellent communication and interpersonal skills
• Strong negotiation and problem-solving abilities
• Ability to work well under pressure and meet deadlines
• Proficiency in CRM software and Microsoft Office Suite
• Proven track record of achieving sales targets
• Knowledge of accounting principles and finance

Industry:

Technology & Telecoms

Category:

IT - Software Services

Skills: