Job Description:

Job Description: Collection Officer

Responsibilities:

• Act as the primary point of contact for customers with overdue payments
• Conduct outbound calls and emails to follow up on outstanding debts
• Negotiate payment arrangements or settlements with customers
• Update and maintain accurate records of collection activity
• Adhere to all relevant laws and regulations regarding debt collection

Skill Sets:

• Excellent communication and negotiation skills
• Strong attention to detail and ability to work independently
• Knowledge of relevant laws and regulations related to debt collection
• Ability to handle difficult and sensitive situations with tact and professionalism
• Experience with collection software and Microsoft Office suite

Industry:

Professional Services

Category:

Consultancy

Skills: