Job Description:

Job Description: CRM Agent

Responsibilities:

• Manage customer relationship management (CRM) software and database
• Respond to customer inquiries and resolve issues in a timely manner
• Update customer information and interactions in the CRM system
• Assist in the development and implementation of CRM strategies
• Collaborate with sales and marketing teams to ensure seamless customer experience
• Generate reports and analyze data to improve customer engagement

Skill Sets:

• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Proficiency in CRM software and database management
• Ability to multitask and prioritize tasks effectively
• Analytical and problem-solving skills
• Team player with a customer-oriented mindset

Industry:

Professional Services

Category:

Consultancy

Skills: