Job Description:

Job Description: CRM Executive

Responsibilities:

• Developing and implementing CRM strategies to improve customer relationship management.
• Analyzing customer data to identify trends and opportunities for improved customer engagement.
• Managing and maintaining the CRM database to ensure accurate and up-to-date information.
• Collaborating with marketing and sales teams to align CRM strategies with overall business goals.
• Designing and executing targeted email marketing campaigns to drive customer acquisition and retention.
• Monitoring and reporting on the effectiveness of CRM initiatives to senior management.

Skill Sets:

• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and database management.
• Ability to work independently and as part of a team.
• Experience in email marketing and digital marketing campaigns.
• Knowledge of customer segmentation and targeting strategies.

Industry:

Professional Services

Category:

Consultancy

Skills: