Job Description:

Job Description:

The Customer Service Clerk is responsible for providing excellent customer service to individuals visiting the establishment or contacting the organization. They will handle inquiries, complaints, and provide information about products and services offered.

Responsibilities:

• Assist customers with inquiries, complaints, and requests
• Provide information about products and services
• Process returns and exchanges
• Maintain a clean and organized work area
• Handle incoming phone calls and emails
• Work closely with other team members to ensure customer satisfaction

Skill Sets:

• Excellent communication skills
• Ability to work well under pressure
• Attention to detail
• Problem-solving skills
• Experience with customer service software is a plus
• Ability to multitask

Industry:

Financial Services

Category:

Investment & Asset Management

Skills: