Job Description:

Job Description:

We are looking for a Customer Service Executive to join our team. The primary responsibility of this role is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve customer complaints. The Customer Service Executive will also ensure customer satisfaction through excellent service.

Responsibilities:

• Respond to customer inquiries via phone, email, and in-person
• Resolve customer complaints and issues in a timely and professional manner
• Ensure customer satisfaction through excellent service
• Maintain customer records and update information as needed
• Work closely with other team members to provide a seamless customer experience

Skill Sets:

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work well under pressure
• Attention to detail
• Customer-oriented mindset
• Ability to multi-task and prioritize tasks

Industry:

HealthCare

Category:

Health

Skills: