Job Description:

Job Description: Customer Service Executive

Responsibilities:

• Handle customer inquiries and resolve issues in a timely and professional manner
• Provide excellent customer service through phone, email, and chat support
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to ensure customer satisfaction
• Identify and implement process improvements to enhance customer experience

Skill Sets:

• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize work effectively
• Strong problem-solving skills and attention to detail
• Knowledge of customer service principles and practices
• Proficiency in Microsoft Office and CRM software

Industry:

Business Services

Category:

Business Company Services

Skills: