Job Description:

Job Description:

As a Customer Service Executive, you will be responsible for providing excellent customer service to clients and resolving any issues or complaints in a timely and efficient manner. You will be the first point of contact for customers and will be expected to maintain a positive and professional attitude at all times.

Responsibilities:

• Provide exceptional customer service via telephone, email, or in person
• Handle customer complaints and ensure they are resolved satisfactorily
• Maintain a thorough knowledge of company products and services
• Process orders, returns, and exchanges
• Assist customers with product information and troubleshooting
• Keep records of customer interactions and transactions

Skill Sets:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work well under pressure and in a fast-paced environment
• Attention to detail and accuracy
• Proficiency in Microsoft Office and CRM software
• Previous experience in customer service or a related field is preferred

Industry:

HealthCare

Category:

Health

Skills: