Job Description:

Job Description:

We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Support Executive. In this role, you will be responsible for providing exceptional customer service and resolving customer inquiries and issues in a timely manner.

Responsibilities:

• Responding to customer inquiries via phone, email, and live chat
• Resolving customer complaints and issues
• Providing product information and assistance to customers
• Processing orders and returns
• Monitoring customer feedback and escalating issues as needed

Skill Sets:

• Excellent communication skills
• Strong problem-solving abilities
• Ability to multitask and prioritize tasks efficiently
• Attention to detail
• Previous customer service experience is a plus

Industry:

Human Resources

Category:

Recruitment

Skills: