Job Description:

Job Description: Help Desk Administrator

Responsibilities:

• Provide technical support to end-users via phone, email, or in-person
• Manage and prioritize help desk tickets
• Troubleshoot hardware and software issues
• Install and configure computer systems and applications
• Train end-users on technology solutions
• Maintain documentation of technical support procedures

Skill Sets:

• Strong communication skills
• Problem-solving abilities
• Knowledge of operating systems and computer hardware
• Experience with help desk software
• Customer service orientation
• Ability to work in a fast-paced environment

Industry:

Business Services

Category:

Business Company Services

Skills: