Job Description:

Help Desk Admin Job Description

Job Responsibilities:

• Providing technical support to end users
• Installing and configuring hardware and software
• Troubleshooting technical issues
• Responding to user inquiries and requests in a timely manner
• Documenting support activities and resolutions
• Collaborating with IT team to improve systems and processes

Skill Sets:

• Strong communication and customer service skills
• Knowledge of computer hardware and software systems
• Experience with help desk systems and ticketing tools
• Ability to prioritize and multitask in a fast-paced environment
• Problem-solving and analytical skills
• Understanding of network and server technologies

Industry:

Business Services

Category:

Business Company Services

Skills: