Job Description:

Job Description: Reception Supervisor

Responsibilities:

• Supervise and coordinate the activities of the reception team
• Train new staff members on proper reception procedures and customer service standards
• Manage front desk operations, including answering phones, greeting visitors, and handling inquiries
• Maintain a professional and organized reception area
• Handle customer complaints and resolve issues in a timely and efficient manner
• Assist with scheduling and staffing needs for the reception team

Skill Sets:

• Excellent communication and interpersonal skills
• Strong leadership and organizational abilities
• Ability to multitask and handle pressure in a fast-paced environment
• Proficiency in computer software and office equipment
• Customer service oriented with a positive attitude
• Previous experience in a supervisory role is preferred

Industry:

Financial Services

Category:

Investment & Asset Management

Skills: